Manage field sales and service teams, tasks from same platform

August 18th, 2011

We are happy and proud to pre-launch Saleswah! Our plaform for managing teams of sales and service personnel as they go around performing sales, service and repair and delivery work at customer sites- often being away from office for hours if not days.

Saleswah helps track your sales and service actions in the field; whenever and wherever.

No matter if your team is delivering packets, collecting cheques, repairing or installing equipment, Saleswah helps your office stay in touch and on top.

 Saleswah helps to assign the tasks to the agents and get their instant updates on closures, follow-ups and customer feedback.  Read the rest of this entry »

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Anwesha CRM brochure

July 30th, 2011

We are coming with some more exciting stuff- newer products, more features to existing ones and the best way to get a preview is by checking out our brochure- hot of the press! Read the rest of this entry »

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Speed of contact vs quality of contact

May 28th, 2011

Imagine you are in the Trade Fair grounds, in Pragati Maidan, Delhi or for that matter in Hanover or Shanghai. You have set up your displays, the reception counters and have manned the exhibits with smartly turned out savvy professionals. You capture your visitors’ details by means of “feedback-forms” or “visiting cards” they leave behind- sometimes, those are annotated by someone who actually met them.

Who should you call back? How fast? Should marketing folks call or sales?

Or, imagine you are running a country-wide seminar tour. Monday in Bangalore, Wednesday in Delhi and Friday in Mumbai. You have hundreds of attendees and all of whom dutifully fill up feedback forms answering questions about the seminar, products they have seen and their estimated timeframe of purchase.

Who should you call back? How soon? Should marketing folks call or sales?

The quality of customer leads is the issue- the traditional approach has been to entrust qualification to telecallers.

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Now keep your MS-Outlook contacts synchronized with Salesgenie CRM++

April 8th, 2011

Now, you can synchronize your business contacts in MS-Outlook with your account in Salesgenie CRM++. Like the other features in Salesgenie CRM++, this one is also easy to use.

Download the app from your account in Salesgenie CRM++ and then open your MS-Outlook desktop. Salesgenie CRM++ will now appear as a button on the toolbar. Login and update and/ or synch your Outlook contact list with Salesgenie CRM++. Read the rest of this entry »

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