Agreement for Salesgenie CRM++, a software delivered as service from Anwesha Customer Relations Marketing Pvt Ltd.

Anwesha Customer Relations Marketing Pvt Ltd (Anwesha CRM), a company headquartered in Delhi, India is in the business of providing software products, tools and training primarily focused on improving the sales and marketing effectiveness of its clients. Salesgenie CRM++ is a software product from Anwesha CRM, ordinarily delivered over the internet. You are signaling the intent to use Anwesha CRM's online and offline services, while
   - Clicking the Submit button, when registering to create an account for your company on the Salesgenie CRM++ system.
    - Logging in to your account created by your authorized company representative to use the online CRM service called Salesgenie CRM++.
This means that you agree to the following terms and conditions (the "Agreement") governing your use of ANWESHA CRM's products and services, delivered online or offline, for payment or for free or in a demonstration or trial version.

The Agreement

You agree that you are representing a company by your act. If you are entering this agreement on behalf of a company, then we understand and you understand that you have the authority vested in you to do so. You hereby undertake to communicate the terms of the agreement to all those from your company who will be granted access to the Salesgenie CRM++ system.

Anwesha CRM will

License Grant and Operation

All licenses are assigned to and operated by individual users working in companies and renewals are on individual basis. User licenses cannot be shared with others or used by more than one individual User. However, a license may be re-assigned in the middle of the license term to another user if the original user is no longer using Salesgenie on account of change in employment status or job role. All licenses are renewable and operable individually.

Restrictions and lawful use

Privacy and Security

To access our privacy policies, please visit http://anwesha.in/about-us/privacy/ on our website. Any update to these policies will always be notified on our website homepage. You hereby grant to ANWESHA CRM the right to disclose that you are a Salesgenie CRM ++ subscriber.

Upgrades and Updates in Service

As part of your service agreement, Anwesha CRM reserves the right to periodically update your subscription service. You may experience brief interruptions in service while updates are being implemented throughout the system.

Responsibilities

You agree to provide accurate billing and account data with your subscription. You are responsible to abide by local and international laws in the use of the Salesgenie CRM ++ service. Should you be aware of data or password(s) that have been compromised, you are forbidden from distributing that information and are responsible to notify ANWESHA CRM immediately at legal@anwesha.in Any rights not specifically granted in this agreement are reserved by ANWESHA CRM.

Account Information and Data Ownership

In the event this Agreement is terminated (other than by reason of your breach), ANWESHA CRM will make available to you a file of the Customer Data within 7 days of termination if you so request at the time of termination, subject to you making good any outstanding amount due on your account. ANWESHA CRM reserves the right to withhold, remove and/or discard Customer Data without notice for any breach, including, without limitation, your non-payment. Upon termination for cause, your right to access or use Customer Data immediately ceases, and ANWESHA CRM shall have no obligation to maintain or forward any Customer Data.

Intellectual Property of the Service

The Salesgenie CRM ++ service, images, and application are the sole property of Anwesha CRM and its licensors, if applicable. ANWESHA CRM owns all right, title and interest, including Intellectual Property Rights, in and to the Salesgenie CRM ++ technology, the Content and the Service and any suggestions, ideas, enhancements, requests, feedback, recommendations or other information provided by you or anyone else relating to this Service, This agreement is not a sale and does not give you any rights of ownership related to the Service, the Salesgenie CRM ++ or ANWESHA CRM technology, or the Intellectual Property Rights owned by ANWESHA CRM.

Third Party Activities

Anwesha CRM does NOT, will NOT share your contact details with anyone else for marketing any other product or service whatsoever.

Payments, billing and licenses

Each account will be charged for the number of ordered subscription seats, not for the number of currently Active users. You can add users to the maximum number of active licenses your company has purchased. If you need to add a user beyond the number of licenses, you need to purchase additional licenses. Licenses already purchased and paid for will NOT be pared down to the level of currently active users automatically. It will be the responsibility of the designated administrator from your company to decrease the number of licenses required down to the total number of currently active users. ANWESHA CRM charges and collects in advance for use of the Service. If there is a problem with your bill, contact FinAcc@anwesha.in within 10 days of the bill in question. ANWESHA CRM's fees are exclusive of taxes, levies or duties imposed by taxing authorities. You will be responsible for payment of all such taxes, levies or duties. You agree to provide ANWESHA CRM with complete and accurate billing and contact information. This information includes your legal company name, street address, e-mail address, and name and telephone number of an authorized billing contact and License Administrator. You agree to update this information within 10 days of any change to it. If the contact information you have provided is false or fraudulent, ANWESHA CRM reserves the right to terminate your access to the Service in addition to any other legal remedies.

Termination for Cause

Any breach of your payment obligations or unauthorized use of the Salesgenie CRM ++ technology or Service will be deemed a material breach of this Agreement. ANWESHA CRM, in its sole discretion, may terminate your password, account or use of the Service if you breach or otherwise fail to comply with this Agreement. In addition, ANWESHA CRM may terminate a free account at any time in its sole discretion. You agree and acknowledge that ANWESHA CRM has no obligation to retain the Customer Data, and may delete such Customer Data, if you have materially breached this Agreement, including but not limited to failure to pay outstanding fees, and such breach has not been cured within 30 days of notice of such breach.

Representations and Warranties

Each Party represents and warrants that it has the legal power and authority to enter into this Agreement. ANWESHA CRM warrants that it will provide this Service in a manner comparable with the general industry standards and that the Service will perform substantially in accordance with the online www.Salesgenie.in documentation under normal use and circumstances. You represent and warrant that you have not falsely identified yourself nor provided any false information to gain access to the Service and that your billing information is correct.

Mutual Indentification

You agree to hold ANWESHA CRM staff, licensors, affiliates, partners, employees, agents, and officers harmless against all claims, damages, losses, and fees, including legal or attorneys fees arising from any claim of damages or infringement arising from the use of Salesgenie CRM ++ or other ANWESHA CRM sites. ANWESHA CRM agrees to indemnify you and your organization, staff, licensors, affiliates, partners, employees, agents, and officers harmless against all claims, damages, losses, and fees, including legal or attorneys fees arising from any claim of damages or infringement arising from the use of Salesgenie CRM ++ or other ANWESHA CRM sites, so long as that use does not violate the terms of this agreement. In no case shall either party's total liability exceed the amount paid for the service.

Disclaimer of Warranties

Although the staff of ANWESHA CRM is dedicated to providing high-quality CRM services, ANWESHA CRM, Salesgenie CRM ++, and its licensors make no guarantee of the suitability of the Salesgenie CRM ++ for any particular usage. This includes the following: While history has shown 99.9 percent up-time, past up-time is no guarantee of future performance. While the staff of ANWESHA CRM has done its utmost to guarantee the accuracy of all statements on the Salesgenie CRM ++ site, Anwesha CRM does not warrant or make any guaranty of the accuracy, reliability, timeliness, or completeness of the service or its content. The Salesgenie CRM ++ service is provided on an "as is" basis, and any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights are herby disclaimed to the full extent permitted by applicable law by Anwesha CRM and its licensors. In some jurisdictions, the exclusion of implied warranties is prohibited, and these disclaimers may not apply to you.

Internet Delays

ANWESHA CRM's service may be subject to limitations, delays and other problems inherent in the use of the Internet and other electronic communications. ANWESHA CRM is not responsible for any delays, delay failures, or other damage resulting from such problems.

Limitation of Liability

In no event shall either party's aggregate liability exceed the amounts actually paid by and/or due from you in the twelve (12) month period immediately preceding the event giving rise to such claim. in no event shall either party and/or its licensors be liable to anyone for any indirect, punitive, special, exemplary, incidental, consequential or other damages of any type or kind (including loss of data, revenue, profits, use or other economic advantage) arising out of, or in any way connected with this service, including but not limited to the use or inability to use the service, or for any content obtained from or through the service, any interruption, inaccuracy, error or omission, regardless of cause in the content, even if the party from which damages are being sought or such party's licensors have been previously advised of the possibility of such damages.

Export Control

Some features of the Salesgenie CRM ++ service may be subject to export control. When using the service beyond the borders of the Republic of India, it is your responsibility to conform to all applicable laws. By using the Salesgenie CRM ++ service you represent the following: You are not located in an embargoed country. You will comply with the export Laws of India. None of the content or information acquired through the use of Salesgenie CRM ++ is used in activities associated with missiles or weapons that are nuclear, biological, or chemical.

Jurisdiction

The laws of the Republic of India, shall govern this agreement. Any disputes arising out of this agreement shall be subject to the jurisdiction of the courts located in or near New Delhi, INDIA.

Notice- legal or otherwise

ANWESHA CRM may give notice by means of a general notice on the Service, electronic mail to your e-mail address on record in ANWESHA CRM's account information, or by written communication sent by first class mail or pre-paid post to your address on record in ANWESHA CRM's account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by registered post) or 12 hours after sending (if sent by email). You may give notice to ANWESHA CRM (such notice shall be deemed given when received by ANWESHA CRM) at any time by any of the following: 1. Letter sent by registered post or recognized overnight delivery service addressed to ANWESHA CRM at any of the following Address:
ANWESHA Customer Relations Marketing Pvt Ltd, C-53 Basement, Sector 2 NOIDA 201 301, Uttar Pradesh, INDIA, marked to the attention of: Managing Director.
2. E-Mail sent to Legal@Anwesha.in

Additional Information

If you have further questions about the Salesgenie CRM ++ terms of service, please send an e-mail to info@anwesha.in